At Ramyaworld.com, we aim to provide high-quality sanitaryware products. Please read our return and replacement policy carefully before making a purchase.

1. Return & Replacement Eligibility (7 Days)
Customers can request a return or replacement within 7 days of delivery in the following cases:
– Product received is damaged
– Product has a manufacturing defect
– Wrong product delivered

2. Conditions for Return/Replacement
– Product must be unused and uninstalled (except in case of manufacturing defect after installation)
– Product should be in original packaging with all accessories
– Proper video proof of the issue is required

3. Installed Product (Special Case)
If a product shows a manufacturing defect after installation:
– Replacement or spare part support will be provided
– Full return may not be accepted in such cases

4. Return Process
To initiate a return/replacement:
– Contact us within 7 days of delivery
– Share order details along with video proof
– Our team will verify and approve the request

5. Return Shipping
– Return shipping will be handled by Ramya Sanitaryware Pvt. Ltd.
– Customers are required to cooperate with the pickup process

6. Non-Eligible Cases
Return/replacement will not be accepted in the following cases:
– Product damaged due to misuse or improper handling
– No proof (video) provided
– Request raised after 7 days

7. Important Note
Final decision regarding return/replacement eligibility will be at the discretion of Ramya Sanitaryware Pvt. Ltd. after verification.

8. Contact Us
For any return or replacement request:

Phone: 8882433248
Email: Contact@ramyaworld.com

By placing an order on our website, you agree to this Return Policy.